FAQs

My Services

I'm available Monday - Friday: 9am - 3pm (CST), excluding major public holidays. Please contact erin@wren-digital.com with any requests.

I believe that pricing for website design and development projects should be more transparent. Fixed pricing allows me to offer straightforward services for small businesses and leaves you with no surprises.

Most projects list an average turnaround time. Turnaround times are based on time to completion after all necessary information has been provided by the client. The quicker you can provide me with images, content, store access, etc. the quicker your project will be completed. Average turnaround times:

  • Shopify Tasks (1-2 Business Days)
  • Keyword Research and Site Optimizations (2-3 Business Days)
  • Website Optimization Audit (5 Business Days)
  • Homepage Redesign (5 Business Days)
  • Store Setup Packages (1-3 Weeks)

After the delivery of a service, 1-2 round of revisions can be requested.

I strive to provide professional service to all of my clients. However, due to the intangible nature of products sold on WREN Digital, I do not issue full refunds once the order has been started. Partial refunds will be issued if there is a failure to complete the project in accordance with the contract of agreement. The partial refund will be in proportion to work completed. As a customer, you are responsible for understanding this upon purchasing any of my services.

Shopify Pay Per Tasks

I focus on delivering small Shopify tasks fast and with quality. Tasks that are small take less than 1 hour to complete, including communication and rectification. If you require tasks that are more complicated, please request a quote to receive a custom estimate for your project.

I do not write copy, create or edit graphics or do data entry. Any task that is complicated and requires taking longer than 1 hour may not be approved.